Privacy Policy
Last updated: October 2025
At My/Architect, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK data protection law.
1. Who we are
My-Architect Studio LLP
Registered in England and Wales
Website: www.my-architect.io
Email: team@my-architect.io
We are the data controller responsible for your personal data.
2. What information we collect
We may collect and process the following types of personal information:
| Category | Examples | How we collect it |
|---|---|---|
| Contact details | Name, email address, phone number | When you submit a contact form, book a consultation, or email us |
| Project information | Location, budget range, type of property, renovation goals | When you make an enquiry or discuss your project with us |
| Marketing and communication data | Your preferences for receiving updates or offers | When you opt in to our marketing or subscribe to a newsletter |
| Technical data | IP address, browser type, device information | Through our analytics and cookie tools (see our Cookie Policy) |
We do not intentionally collect sensitive personal data.
3. How we use your data
We use your personal data to:
- Respond to your enquiries and manage your project discussions.
- Match you with suitable architects, engineers, or builders.
- Improve our website and customer experience.
- Send occasional marketing emails (only if you’ve opted in).
- Comply with legal and regulatory obligations.
We only process your data when we have a lawful basis: typically consent, contractual necessity, or legitimate interest.
4. Sharing your data
We may share your data with:
- Our partner architects, engineers, and builders, where relevant to your enquiry or project.
- Our service providers, such as website hosting, analytics, and email delivery partners.
- Legal or regulatory authorities, if required by law.
We do not sell or rent your personal data. All partners and service providers are required to handle your data securely and in compliance with GDPR.
5. How long we keep your data
We keep personal data only for as long as necessary:
- Enquiry data: up to 12 months from your last contact.
- Project data: up to 7 years (to meet professional and insurance obligations).
- Marketing data: until you unsubscribe or withdraw consent.
When no longer needed, data is securely deleted or anonymised.
6. International transfers
Some of our service providers may store or process data outside the UK or EEA (for example, email or analytics platforms). When this happens, we ensure your data is protected through standard contractual clauses or equivalent safeguards.
7. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (“right to be forgotten”).
- Withdraw consent at any time.
- Object to processing for marketing purposes.
- Request restriction or transfer of your data.
To exercise any of these rights, contact us at team@my-architect.io. We will respond within one month.
8. Security
We use appropriate technical and organisational measures to keep your data secure, including encryption, access controls, and regular monitoring. However, no online system is completely risk-free, so we encourage you to take reasonable precautions when sharing personal information online.
9. Cookies and tracking
We use cookies and similar technologies to operate our site and understand usage patterns. You can manage or withdraw your consent at any time through our Cookiebot tool in the site footer.
See our Cookie Policy for full details.
10. Updates to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised “last updated” date.
11. Contact us
If you have questions or concerns about how we handle your data, contact:
Data Protection Contact
My-Architect Studio LLP
Email: team@my-architect.io
If you’re not satisfied with our response, you can write to the Information Commissioner’s Office (ICO) at www.ico.org.uk.